How good is your Bank ?

Wife and I have been with our bank for 50+ years.
On Thursday I got an email from them asking about 3 transactions and that they had cancelled my debit card for safety.
I responded to the email saying 1 transaction was ok 2 were not.
They immediately rang me we went through which was ok and which wasn't.
Within 24 hours they had refunded the 2 that I had not made.
The following day I received a new Debit card with instructions on how to get it back up and running.
Haven't had chance to do that yet but will get it up and running with a new pin on this coming Tues 23rd.
Well pleased with the Banks actions and response.

I'm not sure how long I have been with my bank. I have never had a checkbook or paper checks, but I do have a debit card. I pay all my bills electronically and I have never had a problem. If the company I am paying does not accept electronic payment, then my bank mails them a paper check on my behalf. I can't remember the last time I used my debit card it has been many years. I still carry it in my wallet just in case.

However, many years ago I was working out of town and went into my wallet to pay for breakfast with my bank's credit card and I noticed that my debit card was missing. I had no idea what I had done with it, but I noticed there was a branch of my bank on the next block, so I walked there. This was a weekend either Saturday or Sunday, and I thought they would not help me till Monday. But then within 20 minutes and some verification I had a new debit card. My old debit card was canceled, and I was on my way.